Status updates | HockeyShare Incidents and maintenance reported on status page for HockeyShare https://status.hockeyshare.com/ https://d1lppblt9t2x15.cloudfront.net/logos/812ca200ea5baa0948900aa342ddb227.png Status updates | HockeyShare https://status.hockeyshare.com/ en Diagram Updating & PDF Generation https://status.hockeyshare.com/incident/787149 Tue, 16 Dec 2025 03:13:00 -0000 https://status.hockeyshare.com/incident/787149#4c46b9666d4b4d747d56a9e2071fc667a720842a718688b95f4b2c953c05830a Incident Full functionality appears to have been restored. Latency is back to normal levels. If you have any drills where the diagram did not update, please save them in the diagrammer again and they should update without issue. Diagram Updating & PDF Generation https://status.hockeyshare.com/incident/787149 Tue, 16 Dec 2025 03:06:00 -0000 https://status.hockeyshare.com/incident/787149#3922efc69db815f9b582abeb4de28f59c83ed728552cb49fe1982abbe30f1ba3 Incident System operations are beginning to stabilize. If updates images are not displaying for your saved drill, please try saving the diagram again. Diagram Updating & PDF Generation https://status.hockeyshare.com/incident/787149 Tue, 16 Dec 2025 03:00:00 -0000 https://status.hockeyshare.com/incident/787149#62c3a3a199cadc948aabe18ff39a5f18345bc377252c65e025929209a71adf02 Incident We are continuing to work with our service provider to remedy the issues being seen with drill diagrams and PDF generation. The service was fully restored for a brief window but has since been experiencing heightened latency causing issues with the saving process. Diagram Updating & PDF Generation https://status.hockeyshare.com/incident/787149 Tue, 16 Dec 2025 01:07:00 -0000 https://status.hockeyshare.com/incident/787149#72d68f510531ad3784b4a07a0267c286a381587f25b02f23fd1b3b15ee607508 Incident The service provider is still experiencing issues with their upload API - this is causing intermittent issues with diagram saving, PDF generation, and some email functionality. Some users may experience longer than usual saving or errors. Previously updated images have completed processing. Diagram Updating & PDF Generation https://status.hockeyshare.com/incident/787149 Mon, 15 Dec 2025 22:30:00 -0000 https://status.hockeyshare.com/incident/787149#fc1ffcb1c29ae04394241da862784b79621f8cc077057fa549bcb1e06527c8b3 Incident We are experiencing issues with diagram and PDF generation due to a third-party service provider. The service provider has implemented a bug fix and their system has started to process queued images. Some users may still experience delays or errors saving diagrams and generating PDFs. Maintenance: Schedule Server Maintenance https://status.hockeyshare.com/maintenance/600300 Tue, 10 Jun 2025 18:35:28 -0000 https://status.hockeyshare.com/incident/600300#5880dff4b922a5dd87940f60516978f6bc64352afe06ddc3f2d8bd4542ff4b7c Maintenance During the maintenance window, users may experience delays or failures with event processing for a brief duration. Maintenance: Routine Server Maintenance https://status.hockeyshare.com/maintenance/404102 Fri, 26 Jul 2024 14:00:00 -0000 https://status.hockeyshare.com/incident/404102#50cfa68f37d32f5e70791941e57f7393df1506a2eda343027753202ef240cd93 Maintenance We will be performing routine server maintenance on Friday, July 26, 2024 from 10:00am EST - 11:00am EST. During this time, some portions of the website and services may be unreachable. We expect full functionality to return by 11:00am EST.